In order to meet the needs of both your business and your customers, it’s crucial to have the right technology and software. While there are generic software systems you can use for a low price, they may not meet all your needs, and some businesses end up having to rely on multiple software systems.
If you’re looking for a single software that is made to meet the needs of your business and your customers, it might be time to consider custom software development. There are several types of custom software that you can develop and engineer uniquely for your business, granting you access to the tools and technology that you need in your day-to-day functions.
Custom software is built to meet your individual demands and can be made as intricate or straightforward as you want. Whether you know you want bespoke software or you aren’t quite sure yet, read on below for both examples and ideas for custom software.
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Examples of Custom Software
It should come as no surprise that voice recognition is a type of bespoke software. From Apple’s Siri to Amazon’s Alexa, voice recognition and virtual assistants are growing rapidly and being installed across devices worldwide. Voice recognition is only used for virtual assistants, however.
Many security systems are implementing voice recognition features. A security question is asked, and when an individual responds, the vocal response is understood and processed as if a human listener had heard it. This technology is often employed through automated support call centers.
Voice recognition can also be seen more often in smart TVs. Most remotes have a microphone feature that allows you to speak directly into it while the TV registers your request. Whether you’re searching for a movie, a genre, or a new app, smart TVs recognize your voice and react accordingly.
Custom software is common across the banking industry and comes in the form of e-statements, instant transfers, and both automatic and manually scheduled payments. Some banks may even create custom software to monitor and track the monetary value of assets across multiple different currencies. Fraud detection is also another common example of banking services software.
Bespoke software for banking is very versatile and can be created to meet a variety of needs. It can be used to send invoices and track payments along with any other banking task that needs to be done.
In a world where remote work is growing increasingly popular, remote dashboards are a new and useful type of bespoke software. They are designed to allow customers or employees to access their information from multiple devices, whether this is their account information or their work documents and files.
Remote dashboards allow employees to work from anywhere by providing secure and reliable access to the same software used in the office.
In some businesses, remote dashboards are used to make a paperless contract or e-billing statement system more efficient. Customer details are made visible through the dashboard, allowing both staff and clients to view the information. Paperwork won’t need to be physically transferred from one workstation to the next and can instead be accessed through the dashboard. Contracts and documents can easily be signed through the system.
Private Hire Systems
The most well-known private hire software systems are likely Uber and Lyft. These custom software systems allow customers to book rides anywhere in the world from their phone or other electronic devices, making private hires possible and accessible.
The technology behind private hire bespoke software is actually more complex than many people might initially assume. There is both an app for customers and an app for drivers. These two apps must communicate with each other in real-time with accurate information from both ends.
Customers need to see available drivers, ratings, and payment methods. Drivers need to see a customer’s location, ratings, and route map. In between the two, you also have a system that manages all hires and payments in real-time. Any miscommunication between the apps and the software and problems quickly arise.
Content Management Systems Bespoke Software
A custom content management system (CMS) is perhaps the best way to organize and keep track of daily tasks within your business. All social media, website information, security protocols, and customer support are integrated into one system developed and built specifically for your business.
WordPress is a very popular CMS that can be customized with the right knowledge and experience and has virtually unlimited possibilities. The great part about designing and using your own custom CMS is that the system is built to be intuitive and easy to navigate and learn. It lessens the learning curve for new hires and can make adding tasks into your system easier as everything is accessible through one software instead of multiple.
Not all custom software has to be built to be used by the daily running of a business. Streaming services are another popular type of custom software, but do not contribute to the running of a business. Netflix is a streaming service that uses and analyzes customers’ data in order to provide accurate movie recommendations. It caters to individuals’ tastes and adjusts according to the types of films and series a user frequently watches. It also allows offline streaming by permitting users to download movies when they are without internet.
Another popular streaming service is YouTube. It provides a platform for vloggers to upload videos and recommends similar content to viewers based on their most recently watched videos within the YouTube app.
POS and Self-Service Kiosks
In order for a self-service kiosk or POS to function accordingly, custom software development is necessary. This software is how the system knows where to direct customers and how to respond to the information that customers or employees put in.
Self-service kiosks are unique in that they use multiple types of custom software to function. They need a system for processing orders and payments, a system to send the information to the warehouse, and a way to log the order once it’s completed. This same type of technology is used by POS set-ups common in fast-food restaurants such as McDonald’s.
Like private hire services, delivery services use custom software to show customers available restaurants and menu items, show where their food is along the route, and show drivers the order information and address.
The tracking software involved is heavily linked to the POS and communication software. It all needs to work together seamlessly for both customers and drivers to receive accurate information.
Custom software development is unlimited in possibilities and is truly developed and built to meet your business’s needs. From healthcare to transportation to accounting and finance, every industry can benefit from custom software technology. While generic software will get the job done, your business can grow and meet demand in a smoother and more efficient way with a custom system in place.
Although custom software development will take time, it doesn’t need to take months or years. Once your business has a problem and solution written out, it’s only a matter of time before your very own bespoke software solution is finished and ready for daily use.